We know that the way to earn your trust and get more job assignments is by creating procedures that make our company more valuable to you.
One of the techniques we use is what we call our “Million Dollar Database.” We know that you don’t want to hear a “No” when you ask for specialty services, so each month we search for specialists in fields we anticipate will fill a future need.
Everything from art restoration experts, to taxidermists, and craftsmen in many fields.
We also increase our front line worker’s value by offering them courses to increase technical skills, the ability to adapt and diversify, and much more.
In upcoming issues we’ll tell you more about how we train our team to handle homeowners who are angry with an adjuster, neighbors who are complaining about the equipment noise, and even ways to help get policy renewals for the agents on the case.